Introduction
Welcome to the Levinbook Law Firm’s Terms of Service. Our legal and financial services (“Services”), including our proprietary software-based solutions, are provided subject to this Terms of Service. These Terms of Service (“TOS”) govern your use of and relationship with Levinbook Law Firm (“Firm”, “us”, “we”, or “our”), a firm owned and operated by Neil S. Levinbook, Esq., our website visitors and users (“you,” “your”). Please read these TOS carefully before you engage the Firm. If you have any questions about these Terms or need clarification, please contact us at the e-mail address [email protected] or (719) 338-8243.
About Levinbook Law Firm
Levinbook Law Firm is a law firm located in Colorado Springs, Colorado with a national presence, specializing in the healthcare industry. Levinbook Law Firm, operating under the personal direction of Neil S. Levinbook, Esq., offers legal guidance, financial assistance, debt collection support, and compliance services. Our professionals have years of specialized medical billing and revenue cycle management experience, employing advanced software to provide timely updates, improved communication, and enhanced service. We pride ourselves on our professional excellence and community involvement – including widespread support of organizations like the American Cancer Society.
Acceptance of Terms
When you use services provided by Levinbook Law Firm, including our website, client dashboard, custom software, or internal communications systems, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not so agree, you should not use or access our services. We may at any time modify or replace these terms. Your continued use of our services following notice of any such change will mean that you have agreed to any such change.
Scope of Services
Levinbook Law Firm provides a variety of legal and financial solutions for clients working within the healthcare industry. Our offerings include but are not limited to:
- Legal and account management services for healthcare companies, providers, organizations, and individual consumers
- Financial solutions for people and companies, including medical billing and revenue solutions
- Debtor communication and collection management through state-of-the-art, Pharmacists’ Prescription Plan customized applications
- Real-time viewing, including dashboard summaries and standardized or customized reports
- Secure document upload, access to call recording, and patient account availability
Services are delivered for maximum compliance, efficiency, and transparency through the utilization of the best technology and standard industry practices.
Client Eligibility and Responsibilities
To enlist our services you must be at least 18 years old and have the legal ability to enter a binding undertaking. Clients have an obligation to provide current, accurate, and complete information, as necessary to provide services, and to maintain the confidentiality of account information. You must notify Levinbook Law Firm immediately if you suspect unauthorized use of your account or other breach of security. You are responsible for compliance with applicable laws and regulations in connection with the services we offer.
Engagement and Service Agreements
All legal and other professional services are rendered through individual, express engagement agreements or retainer or engagement contracts setting forth specific terms, conditions, and fees for particular clients and services. Engagement starts upon mutual agreement and the signing of relevant contract documents. The Firm reserves the right to accept or reject prospective clients or matters/cases and to discontinue services or terminate in accordance with contractual terms and applicable laws.
Fees, Billing, and Payment Terms
Levinbook Law Firm customizes its pricing structures based on the scope, complexity, and nature of services requested and provided. Fee structures include hourly rates, flat fees, contingent fees, and hybrid fees as set forth in your engagement agreement. Invoices are issued generally on a monthly cycle or on completion of services and are payable within thirty (30) days, unless otherwise provided. Late fees may apply as allowed by law. The Firm may suspend or terminate services upon failure to make payment. All payments are to be in U.S. dollars via approved payment methods.
Use of Proprietary Software and Technology
Our firm uses state-of-the-art, proprietary collection software developed and maintained by the company, DAKCS Software Systems, for real-time client updates, dashboards, and improved client communication. Use of or access to our software tools creates an agreement that you will use these tools for their intended purpose of supporting approved legal and professional business purposes only. You agree not to gain unauthorized access or make any unauthorized use of or reverse engineer our software. We reserve the right to monitor, audit, or limit your access to our IT for the purposes of protecting our software, our data, and confidentiality.
Client Portal and Data Security
Levinbook Law Firm offers secured, private portals for document uploads, account status updates, and call recording access. The Firm’s systems are intended to satisfy the healthcare data security and privacy standards outlined by HITECH, HIPAA, PCI, and FDCPA. You are responsible for securing portal login credentials and submitting materials on the secure platform in a private manner. The Firm takes great care to safeguard sensitive information by employing encryption, user logins/passwords, and regular security audits; however, it cannot ascertain or guarantee absolute security. Please inform us immediately if any unauthorized access or data compromise is suspected.
Privacy Policy and Confidentiality
We value and respect client confidentiality and privacy in all our services, consistent with applicable law and the relevant professional rules of ethics. Our Privacy Policy, which is made a part of these Terms by this reference, describes the manner in which we may collect, use, store, and disclose personal and business information. All email and other content shared or exchanged with the Firm is presumed to be confidential whether or not materials are clearly marked as confidential and will be so treated unless it is clear that disclosure is required by law or court order or captured by your instructions to the firm in writing. The firm does not sell or share client information with third parties for marketing purposes.
Regulatory Compliance
Levinbook Law Firm complies with all federal and state laws and regulations applicable to the services provided, including but not limited to HITECH, HIPAA, PCI, FDCPA, and other laws applicable to legal services, financial institutions, and healthcare entities. We undergo continuous training and seek expert advice to ensure compliance, and continually monitor our procedures for compliance with applicable law and regulation. Clients are responsible for ensuring their use of our services is in compliance with applicable law.
Intellectual Property Rights
All content, documents, software, and other materials we may share with you, inclusive of our logos, website content, proprietary software code, reports, or analyses, are exclusively owned by Levinbook Law Firm and/or its licensors. Any reproduction, modification, or distribution of any such material, in whole or in part, or creation of any derivative work is prohibited without our express written consent. Limited licenses to use software or materials owned or dispensed by us are non-exclusive and limited expressly to the duration and purposes of your engagement with us.
Prohibited Conduct
You agree not to use Levinbook Law Firm’s website, services, or software for any illegal, fraudulent, or unauthorized purpose. Prohibited uses include, but are not limited to:
- Trying to gain unauthorized access to systems or data
- Interfering with our website or software’s functionality
- Transmitting malicious code or viruses
- Harassing, threatening, or abusing Firm staff members or other users
- Violating others’ intellectual property or privacy rights
Such a violation can lead to the immediate termination of the services and legal action.
Third-Party Services and Links
You may be able to find links to third party websites or services through our website and/or software (e.g., payment processor, data storage provider, federal or state government databases, or other regulatory sources). Configuration of these links and web addresses does not imply that Levinbook Law Firm controls, endorses, or reviews third party content, and Levinbook Law Firm has no control over a particular third party’s privacy policy, accuracy, or reliability of information. Use of third party sites and services is at your own risk. You are encouraged to review the third party’s terms of service and/or privacy policy.
Disclaimers and Limitation of Liability
Professional legal and financial services of the firm are made available in accordance with professional judgment, governing law, and information received from clients. While the firm strives for accuracy and excellence, it makes no representation of or warranty for specific outcomes or results. Services are made available on an “as is” and “as available” basis, without any warranties, express or implied. To the fullest extent permissible, the firm and its members are not liable to you for any direct, indirect, incidental, consequential, punitive, or other damages arising out of your use of our services and/or website. Some jurisdictions do not allow certain limitations so, as to those limitations, parts of this section may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Levinbook Law Firm and/or its attorneys, officers, employees, staff, affiliates, or agents from any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, that may arise from your use of our Service or Software, your violation of these Terms of Service, or your infringement upon the rights of another.
Termination of Services
Either party shall have the right to terminate the engagement for legal or financial services upon written notice, and such termination shall be in accordance with the terms of a particular engagement agreement. The Levinbook Law Firm may terminate or suspend access to services, software, or client profile (portal) for violations of these terms, non-payment, or by direction of law. Upon any termination hereunder, you shall pay all outstanding fees to our firm and the Firm will return promptly any client property and client records, as necessary, pursuant to law and professional ethics.
Record Retention and Return of Client Materials
Levinbook Law Firm keeps records of client representations in conformance with practices of the law and the bar. Hard copy and electronic files are kept for a minimum of seven (7) years after the end of the representation unless otherwise agreed or provided by law. Upon request, and to the extent provided by applicable law, your records will be provided to you as copies. Original documents will be delivered to you at the end of the engagement unless they must be retained for legal or administrative reasons.
Dispute Resolution
Any dispute or claim that arises from or is related to these Terms of Service, your relationship with Levinbook Law Firm, or your utilization of our services, must initially be addressed through good faith negotiations. Should these negotiations fail to resolve the issue, the involved parties will proceed to binding arbitration in Colorado Springs, Colorado, in accordance with the rules established by the American Arbitration Association. Each party will be responsible for its own legal fees unless otherwise mandated by law or awarded through the arbitration ruling. This provision does not limit either party’s right to seek injunctive relief or to initiate legal action for such relief.
Jurisdiction and Governing Law
These Terms and Conditions and any related measures shall be governed and interpreted by the laws of Colorado and the United States, without regard to conflict of laws provisions. You also submit to the exclusive jurisdiction and venue of the courts sitting in Colorado Springs, Colorado for any non-arbitration related dispute.
Severability and Waiver
In the event that any term contained in the Terms of Service is deemed by a Court to be invalid or unenforceable, the rest of the provisions will continue to be given full force and effect. Levinbook Law Firm’s failure to enforce any right or provision under this Terms of Service will not constitute a waiver of such right or provision.
Modifications to Terms
Levinbook Law Firm may revise, update, or modify these Terms of Service at any time. Upon such modification, update, or change, such change will be effective upon posting notification on our site or to the clients. Your continued use of our Services after any modification, update, or change will constitute your acceptance of the modified Terms of Service. We advise you to check the latest version of this page periodically.
Community Engagement and Charitable Support
As a part of our professional responsibility, Levinbook Law Firm supports charitable causes such as the American Cancer Society and contributes to the communities we service. Our ethical responsibilities exceed the bounds of any profession and we encourage our clients to support efforts that promote medicine, research, and the common good.
Contact Information
If you have any inquiries regarding these Terms of Service, you need clarification on their implementation, or you desire to enlist the legal and financial expertise of Levinbook Law Firm, please use the contact information provided below:
| Address | 123 S Tejon St Ste 79, Colorado Springs CO 80903 |
| Telephone | (719) 338-8243 |
| [email protected] | |
| Website | https://levinbooklawfirm.com/ |
You can rely on creative, open-minded, and compliant legal services that are intended to meet your requirements.
Acknowledgment and Acceptance
By accessing or using any service offered by Levinbook Law Firm through its website, software, or client portal, you represent that you have read, understood, and agreed to these Terms of Service. These terms constitute the entire agreement between the parties regarding the subject matter hereof, and supersede all prior written or oral communications or agreements between you and the Firm regarding its use, including but not limited to any engagement contracts with pre-printed business terms. If you do not agree with these terms, then you must cease any and all use of all services offered by this firm immediately.